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Lesson 01 – Course Introduction
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Lesson 02 – Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
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Lesson 03 – Understand the digital product lifecycle in terms of the ITIL “operating model”
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Lesson 04 – Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT
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Lesson 05 – Know how to contribute to achieving value with digital products