This ITIL® 4 Specialist: High Velocity IT (HVIT) course will familiarize you with working practices like agile and lean management and technologies such as automation testing, cloud, and more. This course is relevant for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), who work toward delivering high velocity IT.
Prerequisites:
To be eligible for this ITIL 4 Specialist: HVIT training, applicants should have: Passed the ITIL 4 Foundation examination Attended an accredited training course for this module
Target Audience:
This course is ideal for candidates in IT management and service management roles as well as individuals who want to achieve the ITIL Managing Professional (MP) designation. Roles may include:
- Project managers
- Vendor managers
- Account managers
- IT service managers
- Service delivery managers
Key Learning Outcomes:
When you complete this ITIL 4 Specialist: HVIT course, you will be able to accomplish the following:
- Understand how digital enterprises perform in high–velocity environments
- Obtain a fair understanding of ITIL Guiding Principles
- Understand the digital product life cycle in terms of the ITIL “operating model”
- Learn how to achieve maximum value with digital products
- Lesson 01 – Course Introduction
- Lesson 02 – Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
- Lesson 03 – Understand the digital product lifecycle in terms of the ITIL “operating model”
- Lesson 04 – Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT
- Lesson 05 – Know how to contribute to achieving value with digital products
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